Cardflo
Acquiring

Merchant account rescue

Cardflo offers specialist assistance for merchant account rescue. If your existing account is at risk of closure due to high chargebacks, compliance issues, or changes in risk profile, we intervene. Our team works to stabilize your processing, negotiate with acquirers, and implement strategies to prevent service disruption, ensuring business continuity.

What you get.

  • Intervention for accounts at risk of closure.
  • Negotiation with existing acquiring banks.
  • Implementation of chargeback mitigation strategies.
  • Compliance review and corrective action planning.
  • Identification of alternative processing solutions.
  • Preservation of existing payment processing infrastructure.

Common questions.

What are common reasons for a merchant account needing rescue?

Common reasons include elevated chargeback rates, non-compliance with scheme rules, changes in business model that increase risk, or breaches of terms and conditions. Cardflo identifies the root cause of the issue and develops a targeted strategy to address it, aiming to prevent account termination.

How does Cardflo stabilize a high-risk account?

Cardflo stabilizes high-risk accounts by implementing proactive measures such as enhanced fraud prevention tools, optimising 3DS authentication, and refining chargeback management processes. We also engage directly with acquirers to present a clear remediation plan, demonstrating commitment to compliance and risk reduction.

Can you prevent an account from being frozen or closed?

Cardflo's goal is to prevent account freezing or closure by acting swiftly once issues are identified. While prevention is not always guaranteed, our intervention significantly increases the likelihood of retaining your existing processing capabilities by addressing concerns directly with your acquirer and implementing corrective actions.

Get started

Ready for velocity?

Tell us about your business. We'll match you with the right acquiring partners and the right route, typically inside a week.