Cardflo
Routing

Failover routing

Failover routing is critical for maintaining payment processing uptime. Cardflo automatically detects and responds to acquirer or gateway outages by rerouting transactions to alternative, healthy channels. This proactive approach minimises downtime and prevents lost sales, ensuring that your payment operations remain resilient under adverse conditions.

What you get.

  • Automated detection of acquirer and gateway downtime
  • Instantaneous rerouting to designated failover connections
  • Configurable failover priorities and rules
  • Support for multiple failover paths
  • Reduced impact of external service interruptions
  • Enhanced payment processing resilience

Common questions.

What triggers Cardflo's failover routing?

Failover routing is triggered by real-time monitoring of acquirer and gateway responses. Cardflo identifies failures such as connection errors, processing timeouts, or explicit decline codes indicating an outage, initiating an immediate reroute to an active connection.

Can failover routing be customised?

Yes, Cardflo allows extensive customisation of failover rules. You can specify which acquirers serve as backups for others, define transaction volume thresholds, or set conditions based on geographic regions, tailoring the system to your operational needs.

How does failover routing affect transaction speed?

Failover routing is designed to be seamless. While there might be a fractional increase in latency during the rerouting process, it is typically imperceptible to the end-user, ensuring a continuous and efficient payment experience without significant delays.

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